Frequently Asked Questions

FAQs

General Questions

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What do you sell or provide?
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Do you provide Certification or How I will get my certification?
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Which certification is best for me?
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Can I pass actual certification exam with Questions&Answers Product only?
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Guarantee, Support & Updates

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For how long my Product will remain valid for claiming guarantee & support?
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How often are your products updated?
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Is your update free?
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How do I receive free updates?
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There has been an update but when I download I still got the old version. What should I do?
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Is it possible to extend support & guarantee after the license expires?
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Product is showing lesser number of Questions than before?
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Payments & Product Downloads

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What forms of Payments you accept?
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I am trying to pay for my product, but I always get "unauthorized" message. How can I pay for it?
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I have paid for my Product when can I download my product?
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Where can I Download Product?
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I have placed an order, but when I enter the user center I do not see any active Products for downloading, what is the problem?
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How many Products can be Download if I buy Unlimited Access for 3 months, 6 months or 1 year?
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Website Security

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How secure is your website & Is my credit card information secure at your site ?
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Does a third party can access customers' information from your website?
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Miscellaneous Questions

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What are “Operating System” & other requirements to use products?
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How can I get Discount?
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I Used the Product and failed how can I ask for a refund?
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What if I find any problem regarding your products?
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